Payment and Refund Policy
Last updated: February 25, 2026
Language Notice
This legal text is currently provided in English as the canonical version.
Localized payment and refund summary
Payments
- Prices are listed in USD reference.
- Payments may include crypto and other supported methods.
Refund logic
- Confirmed payments are generally non-refundable after credit activation.
- Exceptions may include duplicate payment, billing error, or proven non-delivery.
Support
- Include account email and transaction details when contacting support.
- Crypto refunds may be affected by network and market conditions.
1. Payment Methods
Payments are processed via supported payment providers and methods shown at checkout.
Prices are displayed in USD reference.
2. Credit Packages
Credits are purchased in advance and consumed by analytical usage.
Package composition and pricing may be updated.
3. Crediting and Timing
Credits are added after payment confirmation.
If confirmation succeeds but credits are missing, contact support with payment details.
4. Refund Rules
General rule: confirmed and activated purchases are non-refundable.
Exceptions may include duplicate payment, billing error, or verified non-delivery.
Crypto refunds may be issued in the same or equivalent asset, considering operational constraints.
5. Free Features and Support
Some local-only features may not consume credits.
For billing disputes, provide account email, payment date, and transaction details.
Contact: support@doctor-opus.online
If you have any questions about this document, please contact Doctor Opus support.